Terms and conditions of the service
TERMS AND CONDITIONS
Ownership of the Site and premises
These General Terms and Conditions of Contract and Supply, drawn up in accordance with Legislative Decree no. 70/2003 and Legislative Decree 206/2005, regulate the sales services on the site www.lacasadifido.com and are stipulated between the "marketing solution di g.s." (from now also " Company "), with registered office in Vittoria, e-mail: email@example.com , and he / she (from now also called " User ") that consults the pages of the website www.lacasadifido.com (hereinafter:" Site ") and who uses the online product purchase services on itself made available.
The Company and the User jointly understood are also called " Parties ".
The Site is managed by the individual company "marketing solution di g.s" and allows the purchase of products marketed by the company.
The company has its registered office in Italy but the products are manufactured and shipped directly from China.
Discount codes must take note of the Stripe payment manager fee for credit / debit cards and PayPal.
These Terms and Conditions are binding between the parties indicated above and apply to all Users who purchase one or more products offered on this Site.
Users who use the Services offered on this Site affirm that they know and accept these Terms and Conditions, declaring, under their sole responsibility, that they are over 18 years old.
With the exception of the mandatory legislation, for the purposes of these Terms and Conditions, the User accepts that all contracts, notifications, information and other communications provided in electronic form satisfy the requirement of the written form, when foreseen by reads.
Object of the contract
The contract governs and has as its object the sale of the products offered on the Site.
These Terms and Conditions are binding on the Parties and have as their object the purchase of products offered for sale on the Site.
The Company sells accessories for pets through the Website, with particular reference to pet beds.
The prices on the Site are clearly indicated and include VAT, as the Company operates on a flat rate basis
Shipping costs are included.
Prices may vary over time, but will not affect the price charged to the User at the time of purchase, nor will they result in any new right on prices for the User.
The exceptions to the above point are cases in which the prices entered are disproportionate to the normal market value as a result of clerical errors.
The payment will be compulsorily made in a single installment with the methods present on the Site, including, payment by paypal, google pay and shop pay, also by debit or credit card.
If the User chooses to pay by credit card, this circumstance is subject to verifying that the issuing bank is enabled for purchases on the web.
The payment procedure is to be considered as a purchase proposal.
The purchase will be considered completed upon receipt of a specific e-mail address issued by the User during the purchase phase
In case of problems with the purchase procedure and / or errors in compiling the data, the User can write to the e-mail address firstname.lastname@example.org . The Company will verify compliance with the procedure referred to in the preceding points and, in the absence of justified reasons, will complete the purchase.
In case of errors in the compilation, they must be communicated within 24 hours of payment, in order to allow the Company to modify the order according to the correction requests made by the User.
The purchase contracts concluded and perfected will be stored electronically on special devices owned by the Company.
Conditions of sale and use of the Site
The purchase by the User implies full knowledge and acceptance by the latter of these Terms and Conditions.
There will be no commitment between the User and the Company, and therefore no purchase contract can be considered concluded , in the event that they are committed, in the procedure for completing the Orders, for facts attributable to both to the User and to the Company, obvious and recognizable errors or inaccuracies, such as - by way of example and not limited to - errors or inaccuracies relating to User data (including the address indicated for delivery) or relating to identification and / or selection of the Products and / or the relative quantities and / or the relative price.
The Company, before shipping, reserves the right to verify the correctness of the prices of the Products added to the cart and ordered by the User and, in the event of a price error, reserves the right to cancel the order.
Furthermore, in case of delivery difficulties at the address indicated for delivery, the User will be notified to make direct contact and find an alternative method of delivery of the Product or to obtain a full refund of the amounts paid.
The User undertakes to indemnify the Company and its suppliers from any loss, damage, liability, negative consequence or expense in any way connected to complaints against the User due to the fact that he has in any way used materials from the Site , in violation of any applicable law, third party rights or the terms of these Terms and Conditions.
The User is solely and exclusively responsible for any consequences (legal or non-legal) that may arise from the non-compliant use of the products sold by the Company. No complaint, liability charge or request for compensation may be made by the User to the Company and its suppliers as a result of the service offered.
The Company guarantees that the delivered products meet the legal requirements of use, reliability and duration.
The User undertakes to check the product or products once they have been received and, in the event of one or more products that do not comply with the order placed, the User must inform the Company via the e-mail infolacasadifido @ gmail.com within 14 days from the date of receipt of the order.
Shipment of orders
The products will be shipped within a maximum of 3 working days from the date of purchase, with "ordinary" shipping.
Shipments will be handled by "Yun Express, inc." with the possibility for the customer to request the code for tracking their package, by writing to email@example.com
Shipping costs are included.
Right of withdrawal
The Parties jointly agree on the absence of any right of withdrawal in the event that the User is not a consumer
The User-consumer can exercise the right of withdrawal within 14 days from the date of delivery of the product, by writing to the following e-mail firstname.lastname@example.org .
In the event that the User has chosen to have the Products requested in a single Order delivered with multiple shipments, the deadline for exercising the withdrawal will start with the delivery of the last Product.
Within 14 days following the date of communication of the withdrawal, the User must return the product, at his own expense, by registered mail or with traceable shipping, to the address indicated by the Company.
The User bears the shipping costs resulting from the withdrawal.
Once the Product has been received by the Company, the same will refund using the payment method chosen by the User at the time of the Order.
Finally, it should be noted that the User has no right of withdrawal in the following cases:
- the delivered products have been exposed to abnormal circumstances;
- the buyer has not used the product in a prudent and careful manner;
- the occurrence of circumstances not dependent on the Company, such as damage resulting from force majeure or caused by the carrier during transport.
Obligations of the Company
The Company is not responsible for any damage that is not an immediate and direct consequence of the breach of contract.
The Company is in no way responsible for the fulfillment of the obligations borne by third parties who may offer commercial guarantees in relation to the products for sale on the Site.
The Company reserves the right to prevent access to the Site, in case of violation of the applicable legal provisions and / or violation of these Terms and Conditions.
Furthermore, the Company is not responsible in case of delays or breaches of contractual obligations, nor in case of delays, disservices or suspensions of the Site if one or more of these problems derives from unforeseeable circumstances or force majeure. t3>
(Among the causes that could lead to the suspension, delay or in any case to non-fulfillment of contractual obligations, which are not the responsibility of the Company, the following causes are listed by way of example and NOT exhaustively: malfunction of telephone lines and / or electrical and / or internet network; malfunction of software, hardware and / or hosting services; interruptions and / or suspensions due to legal provisions, even of an exceptional nature or by acts of Italian or foreign authorities; for tampering or third party interventions on services or equipment used by the Company in the production phase of the products; due to incorrect use of the platform by Users; malfunction of the connection equipment used by Users; non-compliance and / or obsolescence of devices or programs used by Users; for service malfunctions, data loss, accidental dissemination of personal or sensitive data not imp applicable to the behavior of the Company, and any other type of damage resulting from attacks by computer pirates, thieves, hackers and / or viruses).
Language, applicable law, dispute resolution and jurisdiction
These Terms and Conditions are written in Italian.
Without prejudice to the rights of Consumers, the Court of Verona will be exclusively competent for any dispute
The User / Consumer habitually resident in the European Union, can benefit from the additional protections provided for by the mandatory regulations of the country of residence.
The User / Consumer has a platform, prepared by the European Commission, for the resolution of online disputes, which can be accessed via the following link: https://ec.europa.eu/consumers / odr / .
Link to external websites
The links and links to external sites made available by the Company are placed for information purposes only.
No responsibility can be attributed to the Company regarding the use of external sites.
The inclusion of external links does not imply any connection with them, nor any responsibility for the correct processing of data according to the privacy legislation or any other information provided by the User / Customer to external websites.
Duration and changes
These Terms and Conditions will remain valid and effective as long as they are not modified and / or integrated by the Company.
Any changes to these Terms and Conditions will take effect and will become binding for the User from the time of publication on the Site and will apply to sales made from that date.
Changes to these Terms and Conditions, resulting from needs and / or regulatory updates, will be published on the Site in order to make the User aware of them.
The clauses that for any reason are to be considered in whole or in part null and / or ineffective, do not affect the remaining provisions of this contract, which will remain valid and effective between the parties.
The Company may at any time and without notice disable the User's access to the Site or suspend the sale of the products, if the same does not comply with one or more of these contractual clauses or voluntarily violates this agreement, without the User being able to claim damages and / or compensation of any kind and / or refund of sums.
In the event of the User's non-fulfillment of this contract, the failure of the Company to act does not in any case represent a waiver of action.
Communications and Complaints
All communications and / or any customer complaints against the Company must be sent to the e-mail address: email@example.com ..